The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market
Business Administration
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| Định dạng: | Master's Theses |
| Ngôn ngữ: | English |
| Thông tin xuất bản: |
University of Economics Ho Chi Minh City
2018
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| Chủ đề: | |
| Truy cập trực tuyến: | http://opac.ueh.edu.vn/record=b1027291~S8 http://digital.lib.ueh.edu.vn/handle/UEH/57694 |
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oai:localhost:UEH-576942018-09-14T04:02:44Z The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market Vo Le Trung Hau Dr. Pham Ngoc Thuy Human resource management Job performance Business Administration This study examines the impact of employee perception of conscientiousness, organizational justice and organizational identification on job performance of frontline employee in the context of Vietnam motorbike retail market. It also investigates the mediation effect of customer-directed and employee-directed extra-role behavior on above relationships. By using structural equation modeling, these impacts were empirically tested with a sample of 252 frontline employees working at motorbike retail dealers in Vietnam. The result reveals conscientiousness, organizational justice and organizational identification as positive predictors of job performance. Furthermore, the relationships are indicated to mediate by extra – role behaviors. Overall, the mediating effect of customer – directed extra – role behaviors are stronger than employee – directed extra – role. The impact of conscientiousness and organizational justice to job performance was mediated by both extra – role behaviors. In the other hand, while this study shows the mediation effect of customer-directed extra-role behavior on the relationship of organizational identification and job performance, the mediation effect of employee-directed extra-role behaviors on the relationship is not support. 2018-09-14T04:02:44Z 2018-09-14T04:02:44Z 2018 Master's Theses Barcode: 1000005181 http://opac.ueh.edu.vn/record=b1027291~S8 http://digital.lib.ueh.edu.vn/handle/UEH/57694 English reserved 54 p. University of Economics Ho Chi Minh City |
| institution |
Đại học Kinh tế Thành phố Hồ Chí Minh |
| collection |
DSpaceUEH |
| language |
English |
| topic |
Human resource management Job performance |
| spellingShingle |
Human resource management Job performance Vo Le Trung Hau The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market |
| description |
Business Administration |
| author2 |
Dr. Pham Ngoc Thuy |
| author_facet |
Dr. Pham Ngoc Thuy Vo Le Trung Hau |
| format |
Master's Theses |
| author |
Vo Le Trung Hau |
| author_sort |
Vo Le Trung Hau |
| title |
The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market |
| title_short |
The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market |
| title_full |
The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market |
| title_fullStr |
The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market |
| title_full_unstemmed |
The impact of employee perception on job performance with mediating role of extra-role behaviors in Vietnam motorbike market |
| title_sort |
impact of employee perception on job performance with mediating role of extra-role behaviors in vietnam motorbike market |
| publisher |
University of Economics Ho Chi Minh City |
| publishDate |
2018 |
| url |
http://opac.ueh.edu.vn/record=b1027291~S8 http://digital.lib.ueh.edu.vn/handle/UEH/57694 |
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