The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam
The purpose of this study was to determine how the use of workplace coaching as a human management and development tool can facilitate improvements to employee performance and in turn providing a platform to increase the competitive advantage of the organization. The study was carried out at Tri An...
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| Định dạng: | Master's Theses |
| Ngôn ngữ: | English |
| Thông tin xuất bản: |
University of Economics Ho Chi Minh City
2018
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| Truy cập trực tuyến: | https://opac.ueh.edu.vn/record=b1028011~S1 http://digital.lib.ueh.edu.vn/handle/UEH/57968 |
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oai:localhost:UEH-579682018-11-09T03:45:26Z The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam Pham Huu Chinh Prof. Dr. Nguyen Dong Phong Hiệu suất của nhân viên Đánh giá nhân viên Môi trường làm việc Employee performance Employee evaluation Work environment The purpose of this study was to determine how the use of workplace coaching as a human management and development tool can facilitate improvements to employee performance and in turn providing a platform to increase the competitive advantage of the organization. The study was carried out at Tri An Factory (TAF), Nestlé Vietnam company and it comprises of a literature review, which includes the concept and essential principles of coaching, some key drivers of effective coaching, the employee performance and the correlation between workplace coaching and employee performance. A quantitative research approach was used for this study with the participation of 190 employees from all working positions within TAF. The findings of the study revealed that workplace coaching is an effective human management and development tool at TAF and it has positive impacts on employee performance. The key factors, which contributed to workplace coaching effectiveness, were building trustful coach-coachee relationship, enhancing the awareness and motivation of employees, and giving them the needed support. The employee performance was determined by employee work productivity, product quality and customer satisfaction. All were improved as the results of workplace coaching. Whilst the study proved the effectiveness of workplace coaching and its positive impacts on employee performance, the findings also showed that there are opportunities for further improvements to workplace coaching at TAF. The areas of improvements identified are using appropriate approach for each individual/ group based on their preference, promoting employee understanding about purposes and benefits of coaching, spending more time to coach employees, building criteria and using those to measure the effectiveness of coaching sessions. 2018-11-09T03:45:25Z 2018-11-09T03:45:25Z 2018 Master's Theses Barcode: 1000005599 https://opac.ueh.edu.vn/record=b1028011~S1 http://digital.lib.ueh.edu.vn/handle/UEH/57968 English reserved 58 p. University of Economics Ho Chi Minh City |
| institution |
Đại học Kinh tế Thành phố Hồ Chí Minh |
| collection |
DSpaceUEH |
| language |
English |
| topic |
Hiệu suất của nhân viên Đánh giá nhân viên Môi trường làm việc Employee performance Employee evaluation Work environment |
| spellingShingle |
Hiệu suất của nhân viên Đánh giá nhân viên Môi trường làm việc Employee performance Employee evaluation Work environment Pham Huu Chinh The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam |
| description |
The purpose of this study was to determine how the use of workplace coaching as a human management and development tool can facilitate improvements to employee performance and in turn providing a platform to increase the competitive advantage of the organization. The study was carried out at Tri An Factory (TAF), Nestlé Vietnam company and it comprises of a literature review, which includes the concept and essential principles of coaching, some key drivers of effective coaching, the employee performance and the correlation between workplace coaching and employee performance. A quantitative research approach was used for this study with the participation of 190 employees from all working positions within TAF. The findings of the study revealed that workplace coaching is an effective human management and development tool at TAF and it has positive impacts on employee performance. The key factors, which contributed to workplace coaching effectiveness, were building trustful coach-coachee relationship, enhancing the awareness and motivation of employees, and giving them the needed support. The employee performance was determined by employee work productivity, product quality and customer satisfaction. All were improved as the results of workplace coaching. Whilst the study proved the effectiveness of workplace coaching and its positive impacts on employee performance, the findings also showed that there are opportunities for further improvements to workplace coaching at TAF. The areas of improvements identified are using appropriate approach for each individual/ group based on their preference, promoting employee understanding about purposes and benefits of coaching, spending more time to coach employees, building criteria and using those to measure the effectiveness of coaching sessions. |
| author2 |
Prof. Dr. Nguyen Dong Phong |
| author_facet |
Prof. Dr. Nguyen Dong Phong Pham Huu Chinh |
| format |
Master's Theses |
| author |
Pham Huu Chinh |
| author_sort |
Pham Huu Chinh |
| title |
The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam |
| title_short |
The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam |
| title_full |
The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam |
| title_fullStr |
The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam |
| title_full_unstemmed |
The effect of workplace coaching on employee performance: the case of Tri An factory, Nestlé Vietnam |
| title_sort |
effect of workplace coaching on employee performance: the case of tri an factory, nestlé vietnam |
| publisher |
University of Economics Ho Chi Minh City |
| publishDate |
2018 |
| url |
https://opac.ueh.edu.vn/record=b1028011~S1 http://digital.lib.ueh.edu.vn/handle/UEH/57968 |
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