Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism

Purpose: This research aims to shed light on the linkage between digital platforms and small and medium-sized enterprises (SMEs) performance and consider the moderating effect of intellectual capital and environmental dynamism. Design/methodology/approach: This study applies a quantitative approach...

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Tác giả chính: Thanh Tiep Le, Thoi Le Quan Chau, Quynh Phan, Vo Nhu, João J.M. Ferreira
Định dạng: Journal Article
Ngôn ngữ:English
Thông tin xuất bản: Emerald 2025
Chủ đề:
Truy cập trực tuyến:https://digital.lib.ueh.edu.vn/handle/UEH/74276
https://doi.org/10.1108/MD-04-2023-0616
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spelling oai:localhost:UEH-742762025-11-07T08:04:28Z Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism Thanh Tiep Le Thoi Le Quan Chau Quynh Phan Vo Nhu João J.M. Ferreira Digital platform capability Firm performance Environmental dynamism Intellectual capital Dynamic capabilities Purpose: This research aims to shed light on the linkage between digital platforms and small and medium-sized enterprises (SMEs) performance and consider the moderating effect of intellectual capital and environmental dynamism. Design/methodology/approach: This study applies a quantitative approach using a sample of primary data from 508 managers and directors of Vietnamese SMEs, using structural equation modeling (SEM). Findings: The utilization of digital platforms by managers and directors has a positive impact on enhancing intellectual capital. However, under the influence of external environment changes, this trend may shift towards a negative direction. The ability to utilize digital platforms, whether directly or through information communication, positively affects the performance of businesses. Research has shown that the positive promotion of digital platform capability for intellectual capital factors such as human capital, organizational capital, and relational capital decreases when the external environment changes in the context of uncertain globalization. Originality/value: This research focuses on SMEs operating in the technology and e-commerce sectors and it evidences that digital platforms are an effective baseline driver for promoting high-performing SMEs. By examining the connection between digital platform’s capability and IC and the significance of intellectual capital for SMEs’ performance, this study adds to the body of literature already available on the destructive regulatory potential of environmental dynamism. This study broadens the dynamic capabilities theory’s outcome audience and adds a new dimension to the impact of the digital platform’s capability (resource utilization) on the performance of SMEs. 2025-02-26T03:47:24Z 2025-02-26T03:47:24Z 2024 Journal Article 0025-1747 https://digital.lib.ueh.edu.vn/handle/UEH/74276 https://doi.org/10.1108/MD-04-2023-0616 en MANAGEMENT DECISION Vol. 62, Issue 10 none 3155 3180 Emerald
institution Đại học Kinh tế Thành phố Hồ Chí Minh
collection DSpaceUEH
language English
topic Digital platform capability
Firm performance
Environmental dynamism
Intellectual capital
Dynamic capabilities
spellingShingle Digital platform capability
Firm performance
Environmental dynamism
Intellectual capital
Dynamic capabilities
Thanh Tiep Le
Thoi Le Quan Chau
Quynh Phan
Vo Nhu
João J.M. Ferreira
Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism
description Purpose: This research aims to shed light on the linkage between digital platforms and small and medium-sized enterprises (SMEs) performance and consider the moderating effect of intellectual capital and environmental dynamism. Design/methodology/approach: This study applies a quantitative approach using a sample of primary data from 508 managers and directors of Vietnamese SMEs, using structural equation modeling (SEM). Findings: The utilization of digital platforms by managers and directors has a positive impact on enhancing intellectual capital. However, under the influence of external environment changes, this trend may shift towards a negative direction. The ability to utilize digital platforms, whether directly or through information communication, positively affects the performance of businesses. Research has shown that the positive promotion of digital platform capability for intellectual capital factors such as human capital, organizational capital, and relational capital decreases when the external environment changes in the context of uncertain globalization. Originality/value: This research focuses on SMEs operating in the technology and e-commerce sectors and it evidences that digital platforms are an effective baseline driver for promoting high-performing SMEs. By examining the connection between digital platform’s capability and IC and the significance of intellectual capital for SMEs’ performance, this study adds to the body of literature already available on the destructive regulatory potential of environmental dynamism. This study broadens the dynamic capabilities theory’s outcome audience and adds a new dimension to the impact of the digital platform’s capability (resource utilization) on the performance of SMEs.
format Journal Article
author Thanh Tiep Le
Thoi Le Quan Chau
Quynh Phan
Vo Nhu
João J.M. Ferreira
author_facet Thanh Tiep Le
Thoi Le Quan Chau
Quynh Phan
Vo Nhu
João J.M. Ferreira
author_sort Thanh Tiep Le
title Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism
title_short Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism
title_full Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism
title_fullStr Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism
title_full_unstemmed Digital platforms and SMEs' performance: the moderating effect of intellectual capital and environmental dynamism
title_sort digital platforms and smes' performance: the moderating effect of intellectual capital and environmental dynamism
publisher Emerald
publishDate 2025
url https://digital.lib.ueh.edu.vn/handle/UEH/74276
https://doi.org/10.1108/MD-04-2023-0616
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