The influence of social media usage and communication on early gen z's online shopping intention

The objective of this study was to examine the influence of social media usage and communication on Vietnamese early Gen Zs' online purchase intention. In addition, the mediation of perceived behavioral factors and the moderation of subjective norms in these relationships were also investigated...

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Tác giả chính: Lê Hà Thanh Minh
Đồng tác giả: Bùi Mỹ Ngọc
Định dạng: Research Paper
Ngôn ngữ:English
Thông tin xuất bản: University of Economics Ho Chi Minh City 2024
Truy cập trực tuyến:https://digital.lib.ueh.edu.vn/handle/UEH/71267
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spelling oai:localhost:UEH-712672024-06-28T20:02:52Z The influence of social media usage and communication on early gen z's online shopping intention Lê Hà Thanh Minh Bùi Mỹ Ngọc The objective of this study was to examine the influence of social media usage and communication on Vietnamese early Gen Zs' online purchase intention. In addition, the mediation of perceived behavioral factors and the moderation of subjective norms in these relationships were also investigated. The technology acceptance model (TAM) and the theory of reasoned action (TRA) were employed to develop the conceptual framework. Seven factors, namely social media usage (SMU), perceived social media influence (PSMI), social media communication (SMC), perceived brand quality (PBQ), brand preference (BP), subjective norms (SN), and online shopping intention (OSI) were tested. A total of 280 valid questionnaires from Vietnamese early Gen Zs were collected. Data were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 3.2.8 software. The analysis results confirmed the positive influence of social media usage and social media communication on Vietnamese early Gen Z's online shopping intention with the mediating roles of perceived behavioral factors and the moderating roles of subjective norms. The managerial implications of this study were also discussed. 2024-06-27T11:23:31Z 2024-06-27T11:23:31Z 2023 Research Paper https://digital.lib.ueh.edu.vn/handle/UEH/71267 en Giải thưởng Nhà nghiên cứu trẻ UEH 2023 reserved 57 p. University of Economics Ho Chi Minh City
institution Đại học Kinh tế Thành phố Hồ Chí Minh
collection DSpaceUEH
language English
description The objective of this study was to examine the influence of social media usage and communication on Vietnamese early Gen Zs' online purchase intention. In addition, the mediation of perceived behavioral factors and the moderation of subjective norms in these relationships were also investigated. The technology acceptance model (TAM) and the theory of reasoned action (TRA) were employed to develop the conceptual framework. Seven factors, namely social media usage (SMU), perceived social media influence (PSMI), social media communication (SMC), perceived brand quality (PBQ), brand preference (BP), subjective norms (SN), and online shopping intention (OSI) were tested. A total of 280 valid questionnaires from Vietnamese early Gen Zs were collected. Data were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 3.2.8 software. The analysis results confirmed the positive influence of social media usage and social media communication on Vietnamese early Gen Z's online shopping intention with the mediating roles of perceived behavioral factors and the moderating roles of subjective norms. The managerial implications of this study were also discussed.
author2 Bùi Mỹ Ngọc
author_facet Bùi Mỹ Ngọc
Lê Hà Thanh Minh
format Research Paper
author Lê Hà Thanh Minh
spellingShingle Lê Hà Thanh Minh
The influence of social media usage and communication on early gen z's online shopping intention
author_sort Lê Hà Thanh Minh
title The influence of social media usage and communication on early gen z's online shopping intention
title_short The influence of social media usage and communication on early gen z's online shopping intention
title_full The influence of social media usage and communication on early gen z's online shopping intention
title_fullStr The influence of social media usage and communication on early gen z's online shopping intention
title_full_unstemmed The influence of social media usage and communication on early gen z's online shopping intention
title_sort influence of social media usage and communication on early gen z's online shopping intention
publisher University of Economics Ho Chi Minh City
publishDate 2024
url https://digital.lib.ueh.edu.vn/handle/UEH/71267
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