Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic

In 2021, the COVID-19 epidemic affected many aspects of the provinces' socio-economic fields, especially deeply affecting businesses at enterprises. The task of ensuring social security continues with the management agencies, who need appropriate solutions and support policies to encourage and...

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Hiển thị chi tiết
Tác giả chính: Ha Van Son
Đồng tác giả: Nguyen Van Trai
Định dạng: Journal Article
Ngôn ngữ:English
Thông tin xuất bản: Ital Publication 2022
Chủ đề:
Truy cập trực tuyến:https://digital.lib.ueh.edu.vn/handle/UEH/65239
https://doi.org/10.28991/ESJ-2022-06-03-010
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spelling oai:localhost:UEH-652392022-10-27T02:33:52Z Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic Ha Van Son Nguyen Van Trai Phan Thanh Tam Total quality management Covid-19 Pandemic Enterprises Competitive Capability In 2021, the COVID-19 epidemic affected many aspects of the provinces' socio-economic fields, especially deeply affecting businesses at enterprises. The task of ensuring social security continues with the management agencies, who need appropriate solutions and support policies to encourage and help enterprises return to production and trade after the quarantine society quickly. The basis for management theory has contributed to improving the competitive capability based on improving Total Quality Management (TQM), such as the "just in time" system. TQM aims to enhance the quality of products and satisfy customers to the best extent possible. The distinguishing feature of TQM from previous quality management methods is that it provides a comprehensive system for managing and improving all aspects related to quality and involves the participation of the public, every department, and every individual to achieve the set quality goals. The article's novelty identifies factors influencing total quality management and competitive capability of firms in Vietnam with one percent significance. Methods: The authors surveyed 650 managers at many enterprises in Vietnam. And the authors used a convenient sampling method. SPSS tools processed 589 samples to measure Cronbach's alpha, exploratory factor analysis (EFA), confirmation factor analysis (CFA), and test structural equation modeling (SEM). The authors proposed several recommendations to enhance the total quality management and competitive capability of firms. 2022-10-27T02:33:52Z 2022-10-27T02:33:52Z 2022 Journal Article 2610-9182 https://digital.lib.ueh.edu.vn/handle/UEH/65239 https://doi.org/10.28991/ESJ-2022-06-03-010 en Emerging Science Journal Vol. 6, No. 3 none Portable Document Format (PDF) 553 568 Ital Publication
institution Đại học Kinh tế Thành phố Hồ Chí Minh
collection DSpaceUEH
language English
topic Total quality management
Covid-19 Pandemic
Enterprises
Competitive
Capability
spellingShingle Total quality management
Covid-19 Pandemic
Enterprises
Competitive
Capability
Ha Van Son
Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic
description In 2021, the COVID-19 epidemic affected many aspects of the provinces' socio-economic fields, especially deeply affecting businesses at enterprises. The task of ensuring social security continues with the management agencies, who need appropriate solutions and support policies to encourage and help enterprises return to production and trade after the quarantine society quickly. The basis for management theory has contributed to improving the competitive capability based on improving Total Quality Management (TQM), such as the "just in time" system. TQM aims to enhance the quality of products and satisfy customers to the best extent possible. The distinguishing feature of TQM from previous quality management methods is that it provides a comprehensive system for managing and improving all aspects related to quality and involves the participation of the public, every department, and every individual to achieve the set quality goals. The article's novelty identifies factors influencing total quality management and competitive capability of firms in Vietnam with one percent significance. Methods: The authors surveyed 650 managers at many enterprises in Vietnam. And the authors used a convenient sampling method. SPSS tools processed 589 samples to measure Cronbach's alpha, exploratory factor analysis (EFA), confirmation factor analysis (CFA), and test structural equation modeling (SEM). The authors proposed several recommendations to enhance the total quality management and competitive capability of firms.
author2 Nguyen Van Trai
author_facet Nguyen Van Trai
Ha Van Son
format Journal Article
author Ha Van Son
author_sort Ha Van Son
title Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic
title_short Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic
title_full Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic
title_fullStr Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic
title_full_unstemmed Managerial recommendations improving the competitive capability of firms based on total quality management during Covid-19 pandemic
title_sort managerial recommendations improving the competitive capability of firms based on total quality management during covid-19 pandemic
publisher Ital Publication
publishDate 2022
url https://digital.lib.ueh.edu.vn/handle/UEH/65239
https://doi.org/10.28991/ESJ-2022-06-03-010
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