Low employee work motivation: a case of South Tax Consulting Co., Ltd
Recently, the financial statement of South Tax Consulting Co., Ltd has experienced a drop in revenue. This circumstance is mostly impacted by increasing in number of defection customers. Customers leaving South Tax Consulting Co., Ltd is mainly due to dissatisfaction with service quality that the co...
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| Định dạng: | Master's Theses |
| Ngôn ngữ: | English |
| Thông tin xuất bản: |
University of Economics Ho Chi Minh City; ISB (International School of Business)
2019
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| Chủ đề: | |
| Truy cập trực tuyến: | http://opac.ueh.edu.vn/record=b1030366~S1 http://digital.lib.ueh.edu.vn/handle/UEH/59148 |
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oai:localhost:UEH-591482019-09-03T01:31:08Z Low employee work motivation: a case of South Tax Consulting Co., Ltd Pham Thi Thuy Trang Assoc. Prof. Dr. Nguyen Thi Mai Trang Personnel management Work motivation Recently, the financial statement of South Tax Consulting Co., Ltd has experienced a drop in revenue. This circumstance is mostly impacted by increasing in number of defection customers. Customers leaving South Tax Consulting Co., Ltd is mainly due to dissatisfaction with service quality that the company provided, in specific, inaccuracy in preparing accounting reports. In order to discover the issues that South Tax Consulting Co., Ltd is facing with, meeting with CEO of the company as well as interviewing relevant employee in accounting department and defection customers in 2018 has been implemented. Through interviewing relevant subjects, using data provided by the company and using related theory, main problem was identified as low employee work motivation. Towards main problem of low employee work motivation, three potential causes have been found out are no appreciation for job well done, no promotion and career advancement for current employee and unpleasant work space. After analysis, main cause that chosen to solve is unpleasant work space. This study will focus on solution to solve this cause in order to help the company improve business performance. 2019-08-14T03:05:46Z 2019-08-14T03:05:46Z 2019 Master's Theses Barcode: 1000008498 http://opac.ueh.edu.vn/record=b1030366~S1 http://digital.lib.ueh.edu.vn/handle/UEH/59148 English reserved 94 p. University of Economics Ho Chi Minh City; ISB (International School of Business) |
| institution |
Đại học Kinh tế Thành phố Hồ Chí Minh |
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DSpaceUEH |
| language |
English |
| topic |
Personnel management Work motivation |
| spellingShingle |
Personnel management Work motivation Pham Thi Thuy Trang Low employee work motivation: a case of South Tax Consulting Co., Ltd |
| description |
Recently, the financial statement of South Tax Consulting Co., Ltd has experienced a drop in revenue. This circumstance is mostly impacted by increasing in number of defection customers. Customers leaving South Tax Consulting Co., Ltd is mainly due to dissatisfaction with service quality that the company provided, in specific, inaccuracy in preparing accounting reports. In order to discover the issues that South Tax Consulting Co., Ltd is facing with, meeting with CEO of the company as well as interviewing relevant employee in accounting department and defection customers in 2018 has been implemented. Through interviewing relevant subjects, using data provided by the company and using related theory, main problem was identified as low employee work motivation. Towards main problem of low employee work motivation, three potential causes have been found out are no appreciation for job well done, no promotion and career advancement for current employee and unpleasant work space. After analysis, main cause that chosen to solve is unpleasant work space. This study will focus on solution to solve this cause in order to help the company improve business performance. |
| author2 |
Assoc. Prof. Dr. Nguyen Thi Mai Trang |
| author_facet |
Assoc. Prof. Dr. Nguyen Thi Mai Trang Pham Thi Thuy Trang |
| format |
Master's Theses |
| author |
Pham Thi Thuy Trang |
| author_sort |
Pham Thi Thuy Trang |
| title |
Low employee work motivation: a case of South Tax Consulting Co., Ltd |
| title_short |
Low employee work motivation: a case of South Tax Consulting Co., Ltd |
| title_full |
Low employee work motivation: a case of South Tax Consulting Co., Ltd |
| title_fullStr |
Low employee work motivation: a case of South Tax Consulting Co., Ltd |
| title_full_unstemmed |
Low employee work motivation: a case of South Tax Consulting Co., Ltd |
| title_sort |
low employee work motivation: a case of south tax consulting co., ltd |
| publisher |
University of Economics Ho Chi Minh City; ISB (International School of Business) |
| publishDate |
2019 |
| url |
http://opac.ueh.edu.vn/record=b1030366~S1 http://digital.lib.ueh.edu.vn/handle/UEH/59148 |
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