Low job satisfaction in Viet Nam star automobile

Chuyên ngành: Business Administration

Lưu vào:
Hiển thị chi tiết
Tác giả chính: Nguyen Thi Thanh Tam
Đồng tác giả: Dr. Le Nhat Hanh
Định dạng: Master's Theses
Ngôn ngữ:English
Thông tin xuất bản: Trường Đại học Kinh tế Tp. Hồ Chí Minh 2017
Chủ đề:
Truy cập trực tuyến:http://opac.ueh.edu.vn/record=b1024556~S8
http://digital.lib.ueh.edu.vn/handle/UEH/54699
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spelling oai:localhost:UEH-546992023-10-25T04:51:13Z Low job satisfaction in Viet Nam star automobile Nguyen Thi Thanh Tam Dr. Le Nhat Hanh Human resource management Job satisfaction Chuyên ngành: Business Administration This project is conducted at Vietnam Star Automobile Limited Company. The purpose of this project is figuring out the reasons for increasing employee turnover from 12.3% at the end of 2014 to over 25% in December of 2015, the increasing in customers complains according to the report from Customer management department and falling business result in 2015 comparison to the one of year 2014. Low job satisfaction among staffs is the real problem because there is a consistency between literatures informed reviews and the collected data from Vietnam Star Automobile during deep interviews with managers, mini-survey on staffs and reports from customer relationship management department, human resource department and financial department. In a further investigation, the root causes of low satisfaction are figured out and corresponding solutions are given to improve the situation. There are three alternative solutions proposed as following: providing learning and training opportunities to employees, develop employee performance review plan and salary increase, build up an effective incentive compensation plan. 2017-08-24T07:36:14Z 2017-08-24T07:36:14Z 2016 Master's Theses Barcode: 1000000930 http://opac.ueh.edu.vn/record=b1024556~S8 http://digital.lib.ueh.edu.vn/handle/UEH/54699 en reserved 74 tr. Trường Đại học Kinh tế Tp. Hồ Chí Minh
institution Đại học Kinh tế Thành phố Hồ Chí Minh
collection DSpaceUEH
language English
topic Human resource management
Job satisfaction
spellingShingle Human resource management
Job satisfaction
Nguyen Thi Thanh Tam
Low job satisfaction in Viet Nam star automobile
description Chuyên ngành: Business Administration
author2 Dr. Le Nhat Hanh
author_facet Dr. Le Nhat Hanh
Nguyen Thi Thanh Tam
format Master's Theses
author Nguyen Thi Thanh Tam
author_sort Nguyen Thi Thanh Tam
title Low job satisfaction in Viet Nam star automobile
title_short Low job satisfaction in Viet Nam star automobile
title_full Low job satisfaction in Viet Nam star automobile
title_fullStr Low job satisfaction in Viet Nam star automobile
title_full_unstemmed Low job satisfaction in Viet Nam star automobile
title_sort low job satisfaction in viet nam star automobile
publisher Trường Đại học Kinh tế Tp. Hồ Chí Minh
publishDate 2017
url http://opac.ueh.edu.vn/record=b1024556~S8
http://digital.lib.ueh.edu.vn/handle/UEH/54699
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