A study on the verbal language used in dealing with guests' complains in the hotel industry
With the trend of globalization, the demand of a common language for global communication is more and more increasing. So far, English has been widely used in almost all fields in our life. However, for Vietnamese people, especially those working in the hotel industry, to communicate efficiently in...
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| Ngôn ngữ: | English |
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TLU
2022
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| Truy cập trực tuyến: | http://192.168.1.63/handle/TLU-123456789/3850 |
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oai:localhost:TLU-123456789-38502022-09-17T06:18:26Z A study on the verbal language used in dealing with guests' complains in the hotel industry Ths. Phạm Hồng Vân Công nghiệp khách sạn | Giao tiếp | Ngôn ngữ With the trend of globalization, the demand of a common language for global communication is more and more increasing. So far, English has been widely used in almost all fields in our life. However, for Vietnamese people, especially those working in the hotel industry, to communicate efficiently in English, it is required that we not only have the language ability but also an awareness of the difference in communicating behaviors between the English and the Vietnamese. 2022-06-02T09:25:30Z 2022-06-02T09:25:30Z 2014 http://192.168.1.63/handle/TLU-123456789/3850 en application/pdf TLU |
| institution |
Trường Đại học Thăng Long |
| collection |
DSpaceTLongU |
| language |
English |
| topic |
Công nghiệp khách sạn | Giao tiếp | Ngôn ngữ |
| spellingShingle |
Công nghiệp khách sạn | Giao tiếp | Ngôn ngữ A study on the verbal language used in dealing with guests' complains in the hotel industry |
| description |
With the trend of globalization, the demand of a common language for global communication is more and more increasing. So far, English has been widely used in almost all fields in our life. However, for Vietnamese people, especially those working in the hotel industry, to communicate efficiently in English, it is required that we not only have the language ability but also an awareness of the difference in communicating behaviors between the English and the Vietnamese. |
| author2 |
Ths. Phạm Hồng Vân |
| author_facet |
Ths. Phạm Hồng Vân |
| title |
A study on the verbal language used in dealing with guests' complains in the hotel industry |
| title_short |
A study on the verbal language used in dealing with guests' complains in the hotel industry |
| title_full |
A study on the verbal language used in dealing with guests' complains in the hotel industry |
| title_fullStr |
A study on the verbal language used in dealing with guests' complains in the hotel industry |
| title_full_unstemmed |
A study on the verbal language used in dealing with guests' complains in the hotel industry |
| title_sort |
study on the verbal language used in dealing with guests' complains in the hotel industry |
| publisher |
TLU |
| publishDate |
2022 |
| url |
http://192.168.1.63/handle/TLU-123456789/3850 |
| _version_ |
1769281134907097088 |