Highly recommended : English for the Hotel and Catering Industry Teacher's book

Communicative area; Giving infomation; Taking room reservations; Taking restaurant bookings; Giving polite explanations; Receiving guests; Serving in the bar; Instructions; Taking a food order; Desserts and cheese; Talking about wine; Dealing with requests; Describing dishes; Dealing with complaints...

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Tác giả chính: Trish Stott, Rod Revell
Định dạng: EBook
Ngôn ngữ:En
Thông tin xuất bản: Oxford
Chủ đề:
Truy cập trực tuyến:http://lib.haui.edu.vn/opac80/EDetail.aspx?id=3141
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Mô tả
Tóm tắt:Communicative area; Giving infomation; Taking room reservations; Taking restaurant bookings; Giving polite explanations; Receiving guests; Serving in the bar; Instructions; Taking a food order; Desserts and cheese; Talking about wine; Dealing with requests; Describing dishes; Dealing with complaints; Jobs and workplaces; Explaining and instructing; Taking telephone requests; Taking difficult phone calls; Heath and safety at work; Giving directions indoors; Giving directions outside; Facilities for the business traveller; Offering help and advice; Dealing with problems; Paying bills; Payment queries; Applying for a job; The interview