Social media management : using social media as a business instrument

This is the second edition of the undergraduate textbook 'Social Media Management' which extends the original edition's scope beyond the business angle. The textbook continues with the perspective of organizations - not individuals - and clarifies the impact of social media on their d...

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Tác giả chính: Looy, Amy Van
Định dạng: Sách
Ngôn ngữ:English
Thông tin xuất bản: Springer
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Truy cập trực tuyến:https://thuvienso.hoasen.edu.vn/handle/123456789/13311
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spelling oai:https:--thuvienso.hoasen.edu.vn:123456789-133112023-10-25T07:21:31Z Social media management : using social media as a business instrument Looy, Amy Van Social media Management This is the second edition of the undergraduate textbook 'Social Media Management' which extends the original edition's scope beyond the business angle. The textbook continues with the perspective of organizations - not individuals - and clarifies the impact of social media on their different departments or disciplines, while also exploring how organizations use social media to create business value. To do so, the book pursues a uniquely multi-disciplinary approach by embracing IT, marketing, HR, and many other fields. While the first edition was inspired by the rise of social media tools, the second edition is characterized by a digital economy with increasing digitalization efforts due to newly emerging technologies in Industry 4.0 and the COVID-19 pandemic. Readers will benefit from a comprehensive selection of extended topics, including strategies and business models for social media, influencer marketing, viral campaigns, social CRM, employer branding, e-recruitment, search engine optimization, social mining, sentiment analysis, crowdfunding, and legal and ethical issues. Each chapter starts with one or more teaser questions to arouse the readers’ interest, which will be clarified per topic. The second edition also provides ample self-test materials and reflection exercises. 2nd edition 2022 Book 978-3-030-99094-7 https://thuvienso.hoasen.edu.vn/handle/123456789/13311 en Springer Texts in Business and Economics xxiii, 275 p. : ill. application/pdf application/pdf Springer
institution Trường Đại học Hoa Sen
collection DSpaceHS
language English
topic Social media
Management
spellingShingle Social media
Management
Looy, Amy Van
Social media management : using social media as a business instrument
description This is the second edition of the undergraduate textbook 'Social Media Management' which extends the original edition's scope beyond the business angle. The textbook continues with the perspective of organizations - not individuals - and clarifies the impact of social media on their different departments or disciplines, while also exploring how organizations use social media to create business value. To do so, the book pursues a uniquely multi-disciplinary approach by embracing IT, marketing, HR, and many other fields. While the first edition was inspired by the rise of social media tools, the second edition is characterized by a digital economy with increasing digitalization efforts due to newly emerging technologies in Industry 4.0 and the COVID-19 pandemic. Readers will benefit from a comprehensive selection of extended topics, including strategies and business models for social media, influencer marketing, viral campaigns, social CRM, employer branding, e-recruitment, search engine optimization, social mining, sentiment analysis, crowdfunding, and legal and ethical issues. Each chapter starts with one or more teaser questions to arouse the readers’ interest, which will be clarified per topic. The second edition also provides ample self-test materials and reflection exercises.
format Book
author Looy, Amy Van
author_facet Looy, Amy Van
author_sort Looy, Amy Van
title Social media management : using social media as a business instrument
title_short Social media management : using social media as a business instrument
title_full Social media management : using social media as a business instrument
title_fullStr Social media management : using social media as a business instrument
title_full_unstemmed Social media management : using social media as a business instrument
title_sort social media management : using social media as a business instrument
publisher Springer
url https://thuvienso.hoasen.edu.vn/handle/123456789/13311
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